Returns Policy

If you change your mind once you have placed your order, please notify us in writing to david@dshpr.co.uk of your wish to cancel the order immediately. If we receive notification of cancellation before we process your order, we will happily refund you in full including any delivery costs charged.

If upon receipt of your goods you are not satisfied, we offer a refund in full for goods returned within 14 working days of receipt of the items(s) only if it is in a new, unused, unopened and in a re-saleable condition. Please send the item, along with the original Despatch Note and a covering letter explaining the reason for return to: BLUSH Returns, 42 Alexandra Road, farnborough, Hants, GU14 6DA

Please note, this is not a Freepost address and BLUSH will not pay for the cost of Return delivery. We do however strongly advise that all returns are sent via a method of recorded delivery in order to ensure safe receipt. We cannot be held responsible for any undelivered items.

Returns will be processed within 14 working days of receipt of the goods, whereupon we will contact you directly regarding the issue of either a refund or exchange.

Refunds can take up to 15 working days to appear in your account. If you are exchanging an item where there is a difference in cost, such costs will be either charged/refunded via the original payment method (along with postage and packaging where appropriate).

Damaged or Faulty goods: It is with regret that sometimes goods may be damaged in transit. In which case, we ask that you return your unused goods to us and we will send out a replacement. Please return any such item, with a copy of your Despatch Note and covering letter to the Returns Dept address as shown above. BLUSH strongly advise that all items are sent via a method of recorded delivery in order to ensure safe receipt. We cannot be held responsible for any undelivered items.