Privacy Statement

PRIVACY POLICY

Here we explain how Blush Hair Nails & Beauty (Sandhurst) Limited, trading Blush Hair Nails & Beauty, looks after your personal information. This can be information you give us by having you as a client and includes the choices you make about marketing communications you agree we can send you.  We explain how we do this and tell you about your privacy rights and legal protections

What it covers:

  • Information we collect about you
  • How information about you will be used
  • Marketing
  • How long your information will be kept
  • Where your information is kept
  • Access to your information and correction
  • Cookies
  • Other websites
  • Changes to our privacy notice
  • How to contact us

INFORMATION WE COLLECT ABOUT YOU

We collect information about you when you book an appointment for a service or treatment, visit the salon for a service or treatment, buy a product or apply for a job, whether contact is online, on paper, by email or by phone.

This information may include your name, address, email address, phone number, relevant history which might suggest a service or treatment should not go ahead or that certain products should not be used (e.g. allergies, pregnancy, skin conditions), payment and transaction information, IP address and CVs.

We operate CCTV for the safety and security of our clients and staff as well as a deterrent to criminal activity.

For clients under 16 years of age, we only keep and use personal information a parent, carer or guardian consent.

HOW INFORMATION ABOUT YOU WILL BE USED

Legally, we can use personal information, including sharing it outside the salon, only if we have a proper reason to do so. For example:

  • To fulfil a contract with you i.e. to provide the service or treatment you have requested and to communicate with you about your appointments.
  • When it is in our legitimate interest i..e there is a business or commercial reason to do so, unless this is outweighed by your rights or interests.
  • When you consent to it: we will always ask for your consent to hold and use health and medical information.

We will therefore share your information with:

  • Providers of our salon IT systems: Shortcuts
  • Suppliers of our website: Kontrolit.

We will not share your information with any other third party without your consent except to help prevent fraud, or if legally required.

MARKETING

We would like to send you information about products and services which may be of interest to you.  We will ask for your consent to receive marketing information.

If you have consented to receiving marketing, you may opt out at a later date.

You have the right at any time to stop us from contacting you for marketing purposes. If you no longer wish to be contacted for marketing purposes, please contact us.

HOW LONG YOUR INFORMATION WILL BE KEPT FOR

Unless you request otherwise, we will keep your information to contact you for a maximum of 1 year from your last visit to the salon.

We will delete your personal information three years after your last visit (as required by our insurers) and financial transactions after 6 years (which we are obliged to keep).

Information about unsuccessful job applicants will be deleted after three months. 

WHERE YOUR INFORMATION IS KEPT

Your information is stored within the European Economic Area on secure servers provided by Shortcuts.  Payment transactions are encrypted.  Sending information via the internet is not completely secure, although we do our best to protect your information to prevent unauthorised access.

ACCESS TO YOUR INFORMATION AND CORRECTION

You have the right to request a copy of the personal information that we hold about you.  This will normally be free, unless we consider the request to be unfounded or excessive, in which case we may charge a fee to cover our administration costs.

If you would like a copy of some or all of your personal information, please contact David Saunderson, the Data Protection Officer, by emailing dataprivacy@lookgoodwithblush.co.uk

We want to ensure your personal information is accurate and up-to-date.  Please ask us to correct or remove information if you think it is inaccurate.

You have the right to ask us to object to our use of your personal information, or to ask us to delete, remove or stop using your personal information if there is no need for us to keep it.

E-NEWSLETTERS

We email e-newsletters to inform you about products, services and treatments provided by our salon.  You have the opportunity to unsubscribe from e-newsletters at any time.

E-newsletters can contain subscriber tracking facilities within the actual email, for example, whether emails were opened or forwarded, which links were clicked on within the email content, the times, dates and frequency of activity.  We use this information to refine future email campaigns and provide you with relevant content.

COOKIES

Cookies are text files placed on your computer to collect standard internet log information and visitor behaviour information.  This is used to track visitor use of the website and to compile statistical reports on website activity.  For further information visit www.aboutcookies.org or www.allaboutcookies.org

You can set your browser not to accept cookies and the above websites tell you how to remove cookies from your browser.  However, in a few cases some of our website features may not function as a result.

OTHER WEBSITES

Our website might include links to other websites.  This privacy notice only applies to this website. When you link to other websites please read their own privacy notices.

CHANGES TO OUR PRIVACY NOTICE

We review this notice from time to time. It was last updated on 24th May 2018.

HOW TO CONTACT US

Please contact us if you have any questions about our privacy notice or information we hold about you:

  • By email dataprivacy@lookgoodwithblush.co.uk
  • Or write to us at Blush Hair Nails & Beauty, 155 Yorktown Road, Sandhurst, GU47 9BN.

You also have the right to complain to the Information Commissioner’s Office.  Find out on their website how to report a concern:

www.ico.org.uk/concerns/handling

 

 

DATA RETENTION

Here we set out what information we hold, how long we hold it for and when it will be deleted. It also covers the procedure to follow regarding data requests.

  • Information we hold
  • How long it held
  • Where it is held
  • How it is deleted
  • Access to personal information, correction and deletion

 INFORMATION HELD BY US

We hold personal information about:

  • Clients
  • Former clients and prospective clients
  • Employees
  • Job applicants

We also hold information about financial transactions relating to these such as services or treatments provided, products bought, payroll information.

 HOW LONG IS PERSONAL DATA HELD FOR?

We do not want to hold personal data longer than necessary.

Unless requested by an individual, the following types of data will be held for periods shown below, after which it will be deleted or destroyed:

TYPE OF INFORMATION

RETENTION PERIOD

Client general and health records

4 years after the last appointment

Financial transactions, invoices and supplier details

6 years

Employee records, contracts of employment, changes to terms and conditions, annual leave, training records

During employment and up to 6 years after employment ends

Payroll and wage records including PAYE, income tax, national insurance, sick pay, redundancy payments

6 years from the financial year-end in which payments were made

Maternity records

3 years after the end of the tax year in which the maternity pay period ends

Job applications (unsuccessful)

3 months after interviewing unsuccessful candidates

Emails

One year from the end of the month in which they were received or sent unless a longer period is relevant as above. 

 WHERE IS PERSONAL DATA HELD?

Personal data about clients, financial transactions and employees are held on our secure salon software system which is backed up every day or held in secure electronic files electronically which can be accessed only by authorised company employees.

Paper records are held in a locked cabinet or secure archive storage.

 HOW IS PERSONAL DATA DELETED?

Personal data is permanently deleted from:

  • Salon software system
  • Electronic files
  • Emails
  • Paper records, which are securely shredded.

ACCESS TO PERSONAL INFORMATION, CORRECTION AND DELETION

Please read the privacy notice on this page.

All requests for access to personal information will be handled by David Saunderson, the Data Protection Officer.

Responses to requests will be made within 30 days.

All information relating to the individual will be compiled into a report and collected from:

  • Salon software system
  • Financial transactions
  • Emails
  • Other electronic records
  • Paper records (where applicable)